Privacy Policy
Effective Date: January 1, 2026
Information We Collect
Keener Logistics collects information you voluntarily submit through our website forms, including your name, phone number, email address, pickup and delivery details, vehicle or shipment details, timing preferences, and any notes you provide.
How We Use Your Information
We use your information to review your request, provide pricing and availability, answer questions, coordinate scheduling, and send service-related transport updates when applicable.
SMS Consent
If you choose to opt in, Keener Logistics may send conversational SMS messages related to your quote request, scheduling, and transport updates. Message frequency varies. Message and data rates may apply. Reply STOP to opt out or HELP for help. Consent is not a condition of purchase.
No mobile information will be shared with third parties or affiliates for marketing or promotional purposes. All the above categories exclude text messaging originator opt-in data and consent; this information will not be shared with any third parties.
Cookies and Tracking Technologies
Keener Logistics may use cookies, analytics tools, and similar technologies to improve website functionality, understand usage patterns, and support quote request performance. These technologies help us monitor site activity, improve user experience, and maintain service quality.
Data Sharing and Protection
We limit access to your information to personnel and service providers who support quote processing, scheduling, customer communication, and website operations. We apply reasonable safeguards to protect submitted information.
Your Choices and Rights
You may opt out of SMS messages at any time by replying STOP. For help, reply HELP. You may also contact Keener Logistics to request updates or corrections to your submitted contact information, ask privacy-related questions, or request deletion of submitted information where applicable.
Contact Us
For privacy questions or requests related to your information, contact Keener Logistics at sales@keenerlogistics.com.